Business Process & Workflow Analysis

Capitalizing on YCT’s experience of more than 30 years in business,we study your company in depth in order to develop a complete understanding ofyour business.  Once we know where your strengths and challenges lie, how competitive you are, and where you want to be in the next 3 to 10 years we are able to create a plan for your organization’s Business Information System.  The plan we create for you will serve as the basis for your business roadmap and documentation of your existing operations.  With these items fully documented, you will then be able to move forward with implementing your goals for growth and expansion.

ERP Solution Design & Implementation

Is your system outdated or just not giving you the management controls you want and need? Bright idea for business growthOr maybe you need added capabilities or full access no matter where you are. YCT has a solution for you.

Our consulting services take into consideration where you are now and where you want to be in the future; we identify the “gap” and create a roadmap to bridge that gap. Combined with our workflow and process control consulting, YCT allows you to have a solution that supports you today with flexibility to move you into the future.

With processes and workflow fully documented, we take the next step by working with you to design and implement solutions to bring your business plan to life. Each step of the way, procedures are documented, and your staff is educated in all aspects of your new system. This allows your staff to be involved and prepares them for making the goals detailed in the business information plan a reality.

While we do have software programs we work with, we do not just sell software, we sell complete solutions. YCT works with a variety of products that are capable of being integrated to form a comprehensive business information system. Add to this our ability to modify and generate custom reports and programs and you have a management system that suits your needs today and can grow with you into the future.

Custom Software Design, Development & Implementation

Sometimes a business requires changes to the software in order for it to work efficiently for it.  At YCT we have more than 30 years’ experience in the development and implementation of custom software, thus providing efficient and cost effective solutions for our clients regardless of industry.
So, if our canned software applications don’t perfectly satisfy your specific requirements, YCT can modify existing functionality and/or custom build entirely new functionality. This allows you to have a custom system at a fraction of the cost with the peace of mind that you are dealing with a top-notch consulting firm dedicated to providing you with the most comprehensive and efficient system available. 

While we are NOT a custom development or consulting business, we do offer custom-development services to complement our product line and provide added support to our customers. Using a variety of custom and commercial products we integrate accounting, inventory, contact management, and sales & marketing data into a comprehensive decision support system that will enable you to better manage your operations.  Our emphasis is on financial controls and productivity improvements, employing the latest in available technologies.

Managed IT Services

It’s a very simple value proposition, really: We monitor and maintain all of your devices, servers, and your network, proactively, thus securing your revenue through business continuity.

We understand that downtime means lost revenue and that malicious viruses, malware and ransomware keep your business from operating at optimum efficiency. If you are our customers, YCT utilizes the tools and processes that allow you to minimize the effects of disasters and stay ahead of hardware failures and security risks. But if a disaster does hit, you’ll be able to recover quickly and efficiently.

Whether you never have a need to connect from outside of your business office, or you have multiple offices or workers who telecommute, we provide full end-to-end designand implementation of all solutions.  YCT will review your facilities, providing you with real choices for real solutions.  And, we can manage the whole implementation including (if required) electricians, a/c technicians, network cabling and Wi-Fi installations.  YCT will manage and install the server racks, servers, network equipment, Workstations and printers.

Additionally, we have partner relationships with remote hosting services if you want to go to the cloud or consider “Software As AService” solutions.  Our solutions allow you to concentrate on running your business rather than worrying about your technology.

General Business Consulting

When your business has an idea or problem but not the time to manage or implement, we provide Consulting services to develop new ideas or provide solutions to your problems.  We have broad talent and experience in multiple industries to draw from when designing solutions for our clients.

Drawing on our experience and knowledge of technology and business practices in general, we can get to what will work best for you in both the long & short runs in a relatively small window of time.  And since we stand behind our work, you can rest assured that you will have a real world solution for whatever need your real-world business needs!

Application Training & Support

We have more than 30 years of successful implementations – We recognize success is dependent on your staff being successful.  We have trained instructors and a variety of education and training models to choose from.  And while we recognize that nearly everyone has some familiarity with a variety of software, training of your employees is based on using the software in the manner that supports YOUR implementation.

There are no turn it on and good luck stories when you’re working with YCT.  We stand by you every step of the way.